Warranty Policy

1. Coverage

All products purchased from Stylia.store are covered by a 30-day limited warranty against manufacturing defects.
This warranty applies only to defects that affect the normal function or quality of the product under proper use.

2. What Is Not Covered

This warranty does not cover:
* Normal wear and tear
* Damage caused by misuse, accidents, or improper handling
* Modifications or repairs made by unauthorised parties
* Damage resulting from exposure to water, heat, or chemicals (unless specified as resistant)
Products that show signs of misuse or neglect are not eligible for warranty claims.

3. Claim Procedure
If you believe your item is defective, please contact supportStylia@gmail.com within 7 days of discovering the issue.
Include:
* Your order number
* A clear description of the defect
* Photos or videos showing the issue
Our team will review your claim and may request additional information before approval.

4. Resolution

 

Once your warranty claim is approved, we will offer one of the following solutions:
* A replacement of the defective item (where available)
* A partial or full refund, depending on the case
We reserve the right to determine the most appropriate solution after reviewing the claim.

5. Shipping Costs

If a product is confirmed to be defective, Stylia.store will cover the cost of reshipping the replacement.
If the issue is not covered by warranty, the customer is responsible for any return or reshipping costs.

6. Contact Us

For any questions about warranty coverage or to file a claim, please contact:
📧 supportnoStylia.store

About Us

Welcome to Stylia.store
where timeless style meets modern sophistication.
We believe that elegance is not defined by trends, but by quality, detail, and confidence.
Our mission is to bring you a curated selection of pieces that combine refined design, everyday versatility, and lasting value — essentials for those who appreciate classic taste and effortless sophistication.
Each product in our collection is chosen with care, ensuring a perfect balance between craftsmanship and contemporary aesthetics.
We collaborate with trusted manufacturers and suppliers around the world to deliver items that meet our high standards for quality and comfort.
At sualoja.com, our customers are at the heart of everything we do.
From the first browse to delivery, we aim to provide a seamless and trustworthy shopping experience — one that reflects the same attention to detail found in our products.
Thank you for being part of our story.
We invite you to explore our collections and discover the pieces that will become part of yours.

stylia.store
📧 supportnorthgirl@gmail.com
📍 London, United Kingdom